Mystery Case - Unlock a Mystery Design
Mystery Case - Unlock a Mystery Design
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Our Mystery Case is the perfect way to switch up your look without breaking the bank. You pick the phone model, we pick the vibe."
What’s inside?
- Guaranteed Quality: You’ll receive a brand new, high-quality case from our current or past collections (No "cheap" fillers).
- Perfect Fit: We sync this with the phone model currently in your cart.
- Massive Savings: Get a premium case at 50-70% off the retail price.
The Rules of the Game:
- We choose the design (it’s a surprise!).
- You get the savings.
- No boring clear cases—we aim for our best-selling prints and colors.
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Why the Mystery Price?
We launch new designs so frequently that our warehouse literally runs out of room! To make space for next week’s drops, we’re clearing out premium "vault" inventory at a massive discount.- Premium Quality Only: These aren't "cheap" versions. You'll receive a brand-new, high-quality case from our best-selling collections.
- The "Clean Slate" Discount: We’d rather see these cases on your phone than sitting on our shelves—so you get the storage savings.
- No "Fillers": We skip the boring clear cases. You’re guaranteed a vibrant, top-rated design that we’ve previously sold at full price.
- Same Warranty, Lower Price: Every mystery case is backed by our standard durability guarantee. Same protection, just a surprise vibe.
ASK A QUESTION
ASK A QUESTION
FAQ'S
FAQ'S
1. How do I know that my order is confirmed?
You will receive a confirmation e-mail and a call once you place an order. This will include details such as your estimated delivery time and order number.
2. Can I modify my order after placing it?
We can accommodate changes only if your order has not yet been dispatched. To modify your order within 24 hours of placement, please e-mail us at assist.exotech@gmail.com
To add items: Once dispatched, you cannot add new items; you may place a new order for additional products.
To remove items: Contact customer support to cancel the existing order and place a new one with the desired items.
3. How can I track my order?
After dispatch, you will receive an email with your shipment details, including the AWB/tracking number and the courier company’s name.
Track directly on the courier’s website using the AWB number.
Or track your order on our website under “Order Status.”
For assistance, e-mail: assist.exotech@gmail.com
4. Are there any shipping charges?
Shipping costs depend on your location, delivery option, product dimensions, and total weight. The applicable shipping fee is displayed on the payment confirmation screen before you complete your order.
5. Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available for an additional ₹99 (no cashback, no free gift). For the best deal, we recommend choosing an online payment method.
6. What are the different ways I can place an order?
Online: Via our website’s shopping cart.
E-mail: Send your order details to assist.exotech@gmail.com
What's aap us at 8700172877.
When ordering via e-mail or phone, please provide:
Full name
Complete shipping address (with PIN code)
E-mail address
Product name and quantity
Phone number
7. How long does delivery take?
We dispatch orders within 2 business hours of confirmation. Delivery typically takes 5–6 business days. Please allow extra time for remote areas or unexpected weather conditions.
8. Can I use a different billing and shipping address?
Yes, you can specify separate billing and shipping addresses at checkout.
9. How can I contact customer support?
E-mail: assist.exotech@gmail.com
Phone: 8700172877 (10:00 AM – 5:00 PM)
10. Can I request expedited (priority) delivery?
Expedited delivery options vary by region. To check availability or request priority dispatch, please call our customer support team.
11. Why is my shipment delayed?
Although we aim for 5–6 business days, delays can occur due to:
Remote delivery locations
Unforeseen weather or logistical issues
Rest assured, we monitor all shipments and will update you promptly.
12. How can I pay for my order?
We offer secure payments via:
Easebuzz
Razorpay
PayTM
Choose the option that suits you right during the checkout process.
13. How do I cancel my order?
You can cancel your order in three ways:
E-mail: Send “Cancel My Order” to assist.exotech@gmail.com
Confirmation Call: Inform us during the pre-dispatch confirmation call.
whatsaap: customer support at 8700172877 (10:00 AM – 5:00 PM).
SHIPPING INFORMATION
SHIPPING INFORMATION
Shipping
Enjoy fast and convenient delivery within 2-4 days
Premium Quality
We pride ourselves on offering only the finest, high-quality products to our customers.
Why Us ?
Enjoy the convenience of shopping with us from anywhere, with our seamless and reliable All Pin Codes shipping.
Satisfaction Guarantee
We stand by the quality of our products. If you're not satisfied, our flexible return policy ensures your peace of mind.
For more details, please visit our Shipping Policy Page.
Refunds or Exchange
Refunds or Exchange
We ensure a hassle-free exchange and refund process for our customers.
Exchange within 5 days.
Email assist.exotech@gmail.com with Order ID.
Subject to quality check.
Product must be unused.
Refunds: Contact within 24 hours.
For more details, please visit our Refund & Exchange Page by clicking here
